Warranty/Product Care
Warranty & Product Care
Warranty
1. Authenticity Guarantee:
- All coins sold on our platform come with a guarantee of authenticity. We ensure that each coin is genuine and meets the highest standards of quality.
2. Warranty Period:
- Coins and related products are covered under a 7-day inspection warranty. If there are concerns about authenticity or the condition of the product upon delivery, you can contact us within this period for a resolution.
3. Warranty Exclusions:
- The warranty does not cover:
- Damage caused by improper handling, exposure to harsh environments, or cleaning with abrasive materials.
- Wear and tear due to regular use.
Product Care
To maintain the value and appearance of your coins, follow these care tips:
1. Handling Coins:
- Always handle coins by the edges to avoid fingerprints or smudges.
- Use cotton gloves for added protection.
2. Storage:
- Store coins in a dry, cool environment away from direct sunlight, moisture, and extreme temperatures.
- Use protective coin holders, albums, or cases to prevent scratches or tarnishing.
3. Cleaning:
- Avoid cleaning coins unless absolutely necessary, as improper cleaning can reduce their value.
- If cleaning is required, consult a numismatic expert for advice on the best methods.
4. Protection:
- Keep coins away from chemicals, such as household cleaning products or perfumes, as they may damage the surface.
- Use silica gel packets in storage areas to reduce humidity.
If you have any questions about the warranty or need advice on coin care, feel free to contact us at [email/phone number].
For any inquiries, feel free to contact us at chinnappan2008@gmail.com/9833063407.